Careers

Water Worx Services, Inc. is seeking qualified applicants for the full-time CDL Driver position. This position is responsible for a variety of activities related to the Company’s overall success. Our success is built from the dedicated service of each one of our team members. The CDL Driver position will be instrumental in the Company’s core values as core focus is at the forefront of what we do. Possess great physical stamina and focus during long driving shifts.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Director of Operations.  

This position has no supervision responsibilities. 
 
CLASS CHARACTERISTICS
The CDL Driver will be passionate, energetic, and a motivated leader who cares about their work and team. The purpose of the CDL Driver is to assist the construction and service divisions in accomplishing their goals by providing support in the form of transportation. CDL Driver should establish a good working relationship with customers, contractors, vendors, inspectors, and subcontractors. This position has varying work hours, including working overtime and weekends when needed.

SALARY RANGE

Full-Time:  $25.00 - $38.00 per hour

QUALIFICATIONS

Knowledge of:

• Practices and utilization of equipment, tools, and materials used in the installation and maintenance of water, sewer, and storm systems.
• Operation procedures for heavy transport equipment.
• Practices and techniques of performing field inspections related to areas of assignment.
• Understanding of state and local ordinances, regulations, and guidelines related to assigned duties.
• Recordkeeping and report preparation techniques and practices.
• Basic knowledge of truck maintenance is needed.
• Safe work methods and safety practices pertaining to the work.
• Basic computer software related to work such as fleet management programs. 
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and Company staff in person and over the telephone.
• Techniques for effectively representing the Company when contacting governmental agencies, contractors, property management representatives, and the public.
• Techniques for providing a high level of customer service to the public, in person, and over the telephone.

Ability to:

• Operate a variety of equipment for the purpose of loading and offloading. 
• Recognize potential violations of regulatory and legal standards.
• Perform pre and post vehicle inspections daily. 
• Maintain a CDL, class A, driver’s license while being employed. 
• Develop and maintain accurate logs, reports, and written records of work performed.
• Lift up to 50 lbs. with or without assistance.
• Follow and understand technical manuals for the vehicle. 
• Understand and follow oral and written instructions.
• Organize your own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.

EXAMPLES OF DUTIES

Examples of Typical Job Functions:
Duties may include, but are not limited to the following:

• Drive vehicles with a Gross Vehicle Weight (GVW) over 26,000 lbs.
• Pull and move various trailers. 
• Pick-up and safely transport material and equipment. 
• Ensure contents are properly secured in a truck/flatbed to prevent damage/injury.
• Operate the Jet/Vac truck as needed. 
• Assist construction crews as operational needs arise. 
• Follow delivery schedule as advised. 
• Track and report working hours.
• Adhere to Company rules and regulations.
• Obey all applicable traffic laws and drive in accordance with the weather/road conditions.
• Comply with ICC and DOT regulations.
• Always make safety a priority.
• Other duties as assigned.

Experience and Training Guidelines:
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:
Five (5) years of experience transporting equipment or operating a Jet Vac truck.

Training:
Equivalent to the completion of the twelfth (12th) grade supplemented by specialized technical training.
 
License or Certificate:

• Valid North Carolina, class A, driver's license with satisfactory driving record.
• Tank Endorsement (within 3 months of employment).

Apply

Water Worx Services, Inc. is seeking qualified applicants for the full-time position as an Underground Crewman III. This position is responsible for variety of activities related to the company’s overall success. Our success is built from the dedicated service of each one of our team members.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Construction Manager.

This position will supervise the crew members put under their charge.
 
CLASS CHARACTERISTICS

These leaders must be highly motivated, able to complete tasks without direct supervision, operate with a high level of integrity, and have the ability to communicate issues to their supervisor.  This role is required to work safely and productively in a commercial / industrial environment. The Underground Crewman III should be available for any schedule and can move to our other locations as needed. Underground Crewman III will be responsible for the day-to-day preventive maintenance of tools, equipment, and fleet vehicles used to accomplish their job. This role receives guidance with respect to general objectives. Night and overtime may be required to accomplish operational tasks.  Good judgment is required in all duties and any other tasks assigned and directed by the division managers and operations manager. Minimal overnight travel as required. This job description provides an overview of responsibilities and tasks to be performed. It is not intended to be an all-inclusive job description as needs tend to change over time.

SALARY RANGE
Full Time:  $26.00 - $30.00 per hour

QUALIFICATIONS

Knowledge of:

• Operational characteristics of equipment and tools used in work activities including field. 
• Practices and techniques of performing field inspections related to areas of assignment.
• Applicable state and local ordinances, regulations, and guidelines related to assigned duties.
• Record keeping and report preparation techniques and practices.
• Business arithmetic and statistical techniques.
• Safe work methods and safety practices pertaining to the work.
• Basic computer software related to work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and company staff, in person and over the telephone.
• Techniques for effectively representing the company when contacting governmental agencies, contractors, property management representatives, and the public.
• Techniques for providing a high level of customer service to the public, in person and over the telephone.

Ability to:

• Operate a variety of equipment, tools, materials needed to complete the job at hand.  
• Recognize potential violations of regulatory and legal standards.
• Read, interpret, and apply a wide variety of technical information from manuals, drawings, specifications, layouts, blueprints, and schematics.
• Correctly interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs.
• Develop and maintain accurate logs, reports and written records of work performed.
• Lift up to 50 lbs. with or without assistance.
• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.
• Organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone and in writing.
• Use tact, initiative, prudence and independent judgment within general policy, procedural, and legal guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.

EXAMPLES OF DUTIES

Examples of Typical Job Functions:
Duties may include, but are not limited to, the following:

• • Plan, coordinate, and complete projects as needed based off operational and project needs.
  • Accountable for the performance and conduct of crew on and off site 
  • Work directly with the construction manager on project resources, and subcontractors needed to complete daily tasks.
  • Instruct, supervise, and evaluate your crewmen daily to ensure company standards are met to include the process and final product 
  • Operate, maintain, inventory and be RESPONSIBLE for company truck and its contents. 
  • Know plumbing/utility codes for many different municipalities.
  • Know how various types of pipes connect and the different applications.
  • Understand how to set up construction instruments such as pipe laser, transits and other measuring devices. 
  • Load and move dirt, rocks, equipment, or other materials, using trucks, rakes, or related equipment.
  • Drive and maneuver equipment equipped with blades and buckets to move asphalt, stone, and dirt.
  • Operate machines to spread, smooth, level, and compact asphalt, stone, and dirt.
  • Demo and remove existing asphalt and concrete prior to utility construction.
  • Perform asphalt patching in streets, parking lots and driveways.
  • Perform concrete patching in parking lots, sidewalks, and other areas. 
  • Job site final grading, clean up and demobilizing from a completed project.  
  • Some out-of-town travel/stays may be required.
  • Inspect, clean, maintain, and repair equipment, using mechanics' hand tools. Conduct before and after job inspections and report any concerns or malfunctions to supervisors. 
  • Learn and follow safety regulations. 
  • Take actions to avoid potential hazards or obstructions, such as utility lines, other equipment, other workers, or falling objects.
  • Perform necessary work while complying with all company policies and procedures.
  • Perform additional duties as required or directed by management. 
  • Other duties as assigned.

Experience and Training Guidelines:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain knowledge and abilities would be:
 
Experience:
Two (2) years in the utility construction field. 

Training:
Equivalent to the completion of the twelfth (12th) grade supplemented by specialized technical training.

License or Certificate:

• Valid North Carolina, class A CDL,  driver's license with satisfactory driving record.
• OSHA 10 
• Backflow Tester Certification

Apply

Water Worx Services, Inc. is seeking qualified applicants for the full-time position as a Cross Connection Control Technician. This position is responsible for a variety of activities related to the company’s cross connection control and fire hydrant service programs. This position tests and inspects backflow and/or cross connection devices, as well as fire hydrants for the water distribution system; performs inspections on new constructions; repairs, prepares, and submits monthly backflow prevention device test notices; and tracks, logs, and files test reports returned by customers. Tracks, inventories, orders, and maintains parts and materials associated with backflow and hydrant services. In addition, conduction of field inspections in response to customer and contractors provides test results and recommendations for existing or required devices.  Collects water samples from various sites.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Service Manager. 

Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This classification performs the full range of duties in cross connection control and water quality programs required to ensure that water systems function in a safe and effective working condition and provide the highest level of safety for public use. Responsibilities include performing a wide variety of tasks in the inspection and testing of distribution systems and cross connection control devices. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from other operations and maintenance class series by having responsibility of cross connection control and water quality programs and performing more specialized inspection activities.

SALARY RANGE

Full time:  $24.00 - $30.00 per hour

QUALIFICATIONS

Knowledge of:

• Practices, methods, equipment, tools, and materials used in the testing of backflow and cross connection devices.
• Water sampling procedures and methods.
• Operational characteristics of equipment and tools used in work activities including field analysis equipment for water quality sampling.
• Practices and techniques of performing field inspections related to areas of assignment.
• Applicable state and local ordinances, regulations, and guidelines related to assigned duties.
• Recordkeeping and report preparation techniques and practices.
• Business arithmetic and statistical techniques.
• Safe work methods and safety practices pertaining to the work.
• Basic computer software related to work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and Company staff in person and over the telephone.
• Techniques for effectively representing the Company in contacts with governmental agencies, contractors, property management representatives, and the public.
• Techniques for providing a high level of customer service to public, in person and over the telephone.

Ability to:

• Operate a variety of equipment, tools, and testing devices used in the testing of backflow and cross connection prevention devices.
• Test backflow and cross connection prevention devices.
• Test and repair fire hydrants
• Recognize potential violations of regulatory and legal standards.
• Lift 50 lbs. with or without assistance.
• Plan review of new construction for water distribution and/or sanitary sewer connections.
• Read, interpret, and apply a wide variety of technical information from manuals, drawings, specifications, layouts, blueprints, and schematics.
• Correctly interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs.
• Develop and maintain accurate logs, reports and written records of work performed.
• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.
• Organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone and in writing.
• Use tact, initiative, prudence and independent judgment within general policy, procedural, and legal guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.

EXAMPLES OF DUTIES

Example of Typical Job Functions:

Duties may include, but are not limited to the following:

• Inspects and tests cross connection control and backflow devices, as well as fire hydrants.
• Inspects residential and commercial facilities for compliance with the municipality’s regulations.
• Installation of backflow prevention devices for new and remodeled residential and commercial facilities.
• Conducts water quality sampling, testing, monitoring results, and reporting to ensure within regulatory standards.
• Informs customers of backflow/hydrant results and explains options and regulations.
• Plan and coordinate staff meetings with the operations staff to update code changes on backflow and fire hydrant standards and installations.
• Repairs and replaces backflow prevention devices.
• Plans, coordinates, oversees, and trains others in system shut-downs, repairs and troubleshooting of backflow and cross connection devices, hydrants, and meters.
• Prepares and maintains a variety of records, files and related documents including inspections and related activities.
• Assists underground crews with the installation of water, sewer, and storm projects as the Operations Manager and Division Manager see fit.
• Assists the Hydro Excavation and Jet/Vac crews as the Operations Manager and Division Manager see fit.
• Performs other duties as assigned.

Experience and Training Guidelines:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Experience:

One (1) year of experience performing backflow device testing and/or maintenance, environmental compliance, and/or other water/wastewater utility related trade or specialty.

Training:

Equivalent to the completion of the twelfth (12th) grade supplemented by specialized technical training and coursework necessary to obtain backflow device certification.

License or Certificate:

• Valid North Carolina, class C, driver’s license with satisfactory driving record.
• Backflow Device Tester Certificate.

Apply

Water Worx Services, Inc. is seeking qualified applicants for the full-time position as a Senior Cross Connection Control Technician. This position is responsible for a variety of activities related to the company’s cross connection control and fire hydrant service programs. This position tests and inspects backflow and/or cross connection devices, as well as fire hydrants for the water distribution system; performs inspections on new construction; repairs, prepares and submits monthly backflow prevention device test notices; and tracks, logs, and files test reports returned by customers. Tracks, inventories, orders, and maintains parts and materials associated with backflow and hydrant services. In addition to conduction of field inspections in response to customers and contractors; provides test results and recommendations for existing or required devices.  Collects water samples from various sites.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Service Manager.

Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This classification performs the full range of duties in cross connection control and water quality programs required to ensure that water systems function in a safe and effective working condition and provide the highest level of safety for public use.  Responsibilities include performing a wide variety of tasks in the inspection and testing of distribution systems and cross connection control devices.  Incumbents are expected to work independently and exercise judgment and initiative.  Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.  This class is distinguished from other operations and maintenance class series by having responsibility of cross connection control and water quality programs and performing more specialized inspection activities.

SALARY RANGE
Full Time:  $28.00 - $39.00 per hour

QUALIFICATIONS

Knowledge of:

• Practices, methods, equipment, tools, and materials used in the testing of backflow and cross connection devices.
• Water sampling procedures and methods.
• Operational characteristics of equipment and tools used in work activities including field analysis equipment for water quality sampling.
• Practices and techniques of performing field inspections related to areas of assignment.
• Applicable state and local ordinances, regulations, and guidelines related to assigned duties.
• Recordkeeping and report preparation techniques and practices.
• Business arithmetic and statistical techniques.
• Safe work methods and safety practices pertaining to the work.
• Basic computer software related to work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and Company staff in person and over the telephone.
• Techniques for effectively representing the Company when contacting governmental agencies, contractors, property management representatives, and the public.
• Techniques for providing a high level of customer service to the public, in person and over the telephone.

Ability to:

• Operate a variety of equipment, tools, and testing devices used in the testing of backflow and cross connection prevention devices.
• Test backflow and cross connection prevention devices.
• Test and repair fire hydrants.
• Recognize potential violations of regulatory and legal standards.
• Plan review of new construction for water distribution and/or sanitary sewer connections.
• Read, interpret, and apply a wide variety of technical information from manuals, drawings, specifications, layouts, blueprints, and schematics.
• Correctly interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs.
• Develop and maintain accurate logs, reports and written records of work performed.
• Lift up to 50 lbs. with or without assistance.
• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.
• Organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone and in writing.
• Use tact, initiative, prudence and independent judgment within general policy, procedural, and legal guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.

EXAMPLES OF DUTIES

Examples of Typical Job Functions:

• Inspects and tests cross connection control and backflow devices, as well as fire hydrants.
• Inspects residential and commercial facilities for compliance with the municipality’s regulations.
• Installation of backflow prevention devices for new and remodeled residential and commercial facilities.
• Conducts water quality sampling, testing, monitoring results, and reporting to ensure within regulatory standards.
• Informs customers of backflow/hydrant results and explains options and regulations.
• Maintains records of all backflow inspections, fire hydrant reports and repair status.
• Works directly with municipalities’ representatives on current codes and maintains compliance.
• Prepares and mails reports to customers including yearly backflow prevention device test notices.
• Develops and implements an inspection schedule to ensure annual testing of backflow devices and fire hydrants.
• Coordinates staff meetings with the operations staff to update code changes on backflow and fire hydrant standards and installations.
• Repairs and replaces backflow prevention devices.
• Plans and coordinates staff meetings with the operations staff to update code changes on backflow and fire hydrant standards and installations.
• Repairs and replaces backflow prevention devices.
• Plans, coordinates, overseas, and trains others in system shut-downs, repairs and troubleshooting of backflow and cross connection devices, hydrants, and meters.
• Prepares and maintains a variety of records, files and related documents including inspections and related activities.
• Assists underground crews with the installation of water, sewer, and storm projects as needed. 
• Other duties as assigned.

Experience and Training Guidelines:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.  A typical way to obtain the knowledge and abilities would be:

Experience:

Three (3) years of experience performing backflow device testing and/or maintenance, environmental compliance, and/or other water/wastewater utility related trade or specialty.

Training:

Equivalent to the completion of the twelfth (12th) grade supplemented by specialized technical training and coursework necessary to obtain backflow device certification.

License or Certificate:

• Valid North Carolina, class C, driver’s license with satisfactory driving record.
• Backflow Device Tester Certificate. 

Apply

Water Worx Services, Inc. is seeking qualified applicants for the full-time position as an asphalt/concrete crewman (Underground Crewman II). This position is responsible for variety of activities related to the company’s overall success. Our success is built from the dedicated service of each one of our team members. 

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Underground Crewman III.

Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Underground Crewman II will be responsible for the day-to-day preventive maintenance of tools, equipment, and fleet vehicles used to accomplish their job. This role is required to work safely and productively in an industrial environment. The Underground Crewman II should be available for any schedule and can move to our other locations as needed. This includes working overtime and weekends as needed. The Underground Crewman II must be highly motivated, able to complete tasks without direct supervision, and able to communicate issues to their supervisor. This role receives guidance with respect to general objectives. Good judgment is required in all duties and any other tasks as assigned and directed by the supervisor, division managers, and operation managers. Minimal overnight travel as required. This job description provides an overview of responsibilities and tasks to be performed. It is not intended to be an all-inclusive job description as needs tend to change over time.

SALARY RANGE
Full Time:  $22.00 - $30.00 per hour

QUALIFICATIONS

Knowledge of:

• Operational characteristics of equipment and tools used in work activities including field.
• Practices and techniques of performing field inspections related to areas of assignment.
• Applicable state and local ordinances, regulations, and guidelines related to assigned duties.
• Record keeping and report preparation techniques and practices.
• Business arithmetic and statistical techniques.
• Safe work methods and safety practices pertaining to the work.
• Basic computer software related to work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and company staff, in person and over the telephone.
• Techniques for effectively representing the company when contacting governmental agencies, contractors, property management representatives, and the public.
• Techniques for providing a high level of customer service to the public, in person and over the telephone. 

Ability to:

• Operate a variety of equipment, tools, materials needed to complete the job at hand.  
• Recognize potential violations of regulatory and legal standards.
• Correctly interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs.
• Develop and maintain accurate logs, reports, and written records of work performed.
• Lift up to 50 lbs. with or without assistance.
• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.
• Organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work. 

EXAMPLES OF DUTIES

Examples of Typical Job Functions:

Duties may include, but are not limited to, the following:

• Stock the truck in the morning with ice, water, and other shop supplies as needed. 
• Assist crew with maintaining a clean job site. 
• Load and move dirt, rocks, equipment, or other materials using trucks, rakes, or related equipment.
• Drive and maneuver equipment equipped with blades and buckets to move asphalt, stone, and dirt.
• Operate machines to spread, smooth, level, and compact asphalt, stone, and dirt.
• Demo and remove existing asphalt and concrete prior to utility construction.
• Perform asphalt patching in streets, parking lots, and driveways as needed. 
• Perform concrete patching in parking lots, sidewalks, and other areas as needed. 
• Job site final grading, clean up, and demobilizing from a completed project.  
• Some out-of-town travel may be required.
• Protection of trench with use of sloping, shielding, benching, and trench boxes.
• Set up and operate pipe lasers, transits, and other instruments for grade and pipe control. 
• Understand and know how to install and repair different types of water and sewer systems.  
• Inspect, clean, maintain, and repair equipment, using mechanics' hand tools. Conduct before and after job inspections and report any concerns or malfunctions to supervisors. 
• Learn and follow safety regulations. 
• Take actions to avoid potential hazards or obstructions, such as utility lines, other equipment, other workers, or falling objects.
• Perform necessary work while complying with all company policies and procedures.
• Perform additional duties as required or directed by immediate supervisor or another manager.
• Other duties as assigned.

Experience and Training Guidelines:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience: 

One (1) year of experience in the construction field.

Training:  

Equivalent to the completion of the twelfth (12th) grade supplemented by specialized technical training.

License or Certificate: 

Valid North Carolina, class C, driver's license with satisfactory driving record.

Apply

Water Worx Services, Inc. is seeking qualified applicants for the full-time position as an Underground Crewman I. This position is responsible for variety of activities related to the company’s overall success. Our success is built from the dedicated service of each one of our team members. 

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Underground Crewman III.

Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

Underground Crewman I will be responsible for the day-to-day preventive maintenance of tools, equipment, and fleet vehicles used to accomplish their job. This role is required to work safely and productively in an industrial environment. The Underground Crewman I should be available for any schedule and can move to our other locations as needed. This includes working overtime, and weekends as needed. The Underground Crewman I must be highly motivated, able to complete tasks without direct supervision, and able to communicate issues to their supervisor. This role receives guidance with respect to general objectives. Good judgment is required in all duties and any other tasks as assigned and directed by the supervisor, division managers, and operation managers. Minimal overnight travel as required. This job description provides an overview of responsibilities and tasks to be performed. It is not intended to be an all-inclusive job description as needs tend to change over time.

SALARY RANGE
Full Time:  $12.00 - $30.00 per hour

QUALIFICATIONS

Knowledge of:

• Operational characteristics of equipment and tools used in work activities including the field.
• Practices and techniques of performing field inspections related to areas of assignment.
• Applicable state and local ordinances, regulations, and guidelines related to assigned duties.
• Record keeping and report preparation techniques and practices.
• Business arithmetic and statistical techniques.
• Safe work methods and safety practices pertaining to the work.
• Basic computer software related to work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and company staff in person and over the telephone.
• Techniques for effectively representing the company when contacting governmental agencies, contractors, property management representatives, and the public.
• Techniques for providing a high level of customer service to the public, in person, and over the telephone. 

Ability to:

• Operate a variety of equipment, tools, and materials needed to complete the job at hand.
• Recognize potential violations of regulatory and legal standards.
• Correctly interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs.
• Lift up to 50 lbs. with or without assistance.
• Develop and maintain accurate logs, reports, and written records of work performed.
• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.
• Organize own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work. 

EXAMPLES OF DUTIES

Examples of Typical Job Functions:

Duties may include, but are not limited to, the following:

• Stock the truck with ice, water, and shop supplies as directed. 
• Assist crew with maintaining a clean job site. 
• Load and move dirt, rocks, equipment, or other materials using trucks, rakes, or related equipment.
• Demo and remove existing asphalt and concrete prior to utility construction.
• Perform asphalt patching in streets, parking lots, and driveways as needed. 
• Perform concrete patching in parking lots, sidewalks, and other areas as needed. 
• Job site final grading, clean up, and demobilizing from a completed project.  
• Inspect, clean, maintain, and repair equipment using mechanics' hand tools.
• Conduct before and after job inspections and report any concerns or malfunctions to supervisors. 
• Learn and follow safety regulations. 
• Take actions to avoid potential hazards or obstructions, such as utility lines, other equipment, other workers, or falling objects.
• Perform necessary work while complying with all company policies and procedures.
• Perform additional duties as required or directed by your immediate supervisor or another manager.
• Some out-of-town travel/stays may be required.
• Assist loading the truck in the morning with the materials for the day.
• Other duties as assigned.

Experience and Training Guidelines:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

One (1) year of experience in construction.  

Training: 

Equivalent to the completion of the twelfth (12th) grade supplemented by specialized technical training. 

License or Certificate: 

Valid North Carolina, class C, driver's license with satisfactory driving record.

Apply

Water Worx Services, Inc. is seeking qualified applicants for the full-time Administrative Assistant position. This position plays a key role in supporting the Service Department and overall company operations. Our success is built from the dedicated service of each team member, and this role contributes directly to operational efficiency, customer experience, and accurate project processing.

The Administrative Assistant serves as the office receptionist, supports estimating and service administration functions, and ensures smooth front-office operations.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Service Manager.
This position does not have supervisory or management responsibilities.

CLASS CHARACTERISTICS

The Estimating Administrative Assistant is responsible for front-office reception, service estimate entry, vendor bill entry, and general office administrative support. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced service environment.

This position serves as the first point of contact for customers, vendors, contractors, and visitors and supports estimating and service administrative functions.

SALARY RANGE

Full Time: $20.00 – $27.00 per hour

QUALIFICATIONS

Knowledge of:

• Proven experience in a similar administrative or customer service role
• Basic accounting and vendor bill entry procedures
• Business arithmetic and basic financial tracking
• Safe work methods and safety practices pertaining to office work
• Microsoft Word, Excel, PowerPoint, and Outlook (email system)
• Telephone systems and professional phone etiquette
• English usage, spelling, vocabulary, grammar, and punctuation
• Techniques for dealing effectively with the public, vendors, contractors, and company staff in person and over the telephone
• Techniques for providing a high level of customer service
• Knowledge of backflows, hydrants, and the utility plumbing industry is extremely helpful but not required.

Ability to:

• Serve as office receptionist and manage incoming calls from customers, vendors, contractors, and internal staff
• Determine call priority and route calls appropriately
• Enter vendor bills accurately and timely
• Enter and process service estimates for the Service Estimator
• Support the Service Administrative Assistant with daily administrative tasks
• Order and maintain office supplies
• Multitask multiple clerical and administrative duties with minimal supervision
• Maintain accurate logs, reports, and records
• Work through problems and exercise sound judgment with limited direction
• Lift up to 15 lbs. with or without assistance
• Communicate effectively in person, over the phone, and in writing
• Use tact, initiative, and independent judgment within company policies and procedures

EXAMPLES OF DUTIES

Duties may include, but are not limited to:

• Serve as the company’s front-office receptionist and first point of contact
• Answer incoming phone calls and direct them appropriately
• Greet office visitors and assist as needed
• Order and maintain office supplies
• Update service bulletin board with announcements and events
• Enter vendor bills into the company system
• Enter service estimates as provided by the Service Estimator
• Assist the Service Administrative Assistant with service records 
• Adhere to all company and departmental policies and procedures
• Demonstrate company culture characteristics daily
• Contribute to team efforts by completing additional assignments as directed
• Other duties as assigned

EXPERIENCE AND TRAINING GUIDELINES

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

• 3+ years in an administrative or customer service role preferred
• Exceptional written and oral communication skills
• Strong organizational and multitasking abilities
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Training:

Equivalent to completion of the twelfth (12th) grade.

LICENSE OR CERTIFICATE

Valid North Carolina Class C driver’s license with satisfactory driving record.

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Water Worx Services, Inc. is seeking qualified applicants for the full-time Underground Piping Technician position.  This position is responsible for a variety of activities related to the company’s overall success.  Our success is built from the dedicated service of each one of our team members.  The underground piping technician will be instrumental in the company’s core values as core focus is at the forefront of what we do. 

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Service Manager. 

Exercises no direct supervision over staff. 

CLASS CHARACTERISTICS

This classification performs the full range of duties in the water and sewer service and installation programs.  In this position you will be required to ensure that water systems function in a safe and effective working condition and provide the highest level of safety for public use. Responsibilities include performing a wide variety of tasks in the repairing and testing of distribution systems and cross connection control devices. Incumbents are expected to work independently and exercise judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from other operations and maintenance class series by having responsibility of cross connection control technician and performing more specialized inspection activities.

SALARY RANGE
Full Time:  $24.00 - $30.00 per hour

QUALIFICATIONS

Knowledge of:

• Practices and techniques of performing field inspections related to areas of assignment.
• Applicable state and local ordinances, regulations, and guidelines related to assigned duties.
• Record keeping and report preparation techniques and practices.
• Business arithmetic and statistical techniques.
• Safe work methods and safety practices pertaining to the work.
• Basic computer software related to work.
• English usage, spelling, vocabulary, grammar, and punctuation.
• Techniques for dealing effectively with the public, vendors, contractors, and Company staff in person and over the telephone.
• Techniques for effectively representing the Company when contacting governmental agencies, contractors, property management representatives, and the public.
• Techniques for providing a high level of customer service to the public in person and over the telephone. 

Ability to:

• Operate a variety of equipment and tools utilized in the underground plumbing trade. 
• Assist with the repair and replacement of water service lines for both residential and commercial projects. 
• Assist with the repair and replacement of sewer service lines for both residential and commercial projects. 
• Plan and review new construction for water distribution and/or sanitary sewer connections.
• Read, interpret, and apply a wide variety of technical information from manuals, drawings, specifications, layouts, blueprints, and schematics.
• Correctly interpret and apply the policies, procedures, laws, and regulations pertaining to assigned programs.
• Lift up to 50 lbs. with or without assistance.
• Follow department policies and procedures related to assigned duties.
• Understand and follow oral and written instructions.
• Organize your own work, set priorities, and meet critical time deadlines.
• Use English effectively to communicate in person, over the telephone, and in writing.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish and maintain effective working relationships with those contacted during the course of the work. 

EXAMPLES OF DUTIES

Examples of Typical Job Functions:

Duties may include, but are not limited to, the following:

• Operate camera equipment to view broken and damaged underground utilities. 
• Installs new water and sewer service lines for maintenance projects.
• Installation of backflow prevention devices for new and remodeled residential and commercial facilities.
• Conducts water and sewer repairs and replacements as project require. 
• Repairs and replaces water and sewer taps, meters, valves, and other related components. 
• Assists underground construction crews with the installation of water, sewer, and storm projects as required. 
• Other duties as assigned.

Experience and Training Guidelines:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Experience:

One (1) year of experience performing plumbing or water/sewer repairs or installation. 

Training:

Equivalent to the completion of the twelfth (12th) grade supplemented by specialized technical training. 

License or Certificate:

• Valid North Carolina, class C, driver's license with satisfactory driving record.
• Ability to receive AWWA backflow tester certification (within 3 months of employment).

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